Last Updated: June 4, 2025
ResearchPeptides.com, operated by Research Peptides LLC, a company registered in Wyoming, USA (“Research Peptides,” “we,” “us,” or “our”), provides this Shipping and Payments Terms page to outline the policies governing the purchase, payment, and delivery of our research-only peptide products within the United States. By placing an order on ResearchPeptides.com, you agree to be bound by these terms, as well as our general Terms and Conditions and Disclaimer of Warranties, available on the Site. Our policies are designed to ensure secure transactions and compliance with applicable laws.
1. Payment Terms
Accepted Payment Methods: Research Peptides accepts payments via major credit and debit cards, including Visa and Mastercard, processed through secure, PCI DSS-compliant payment gateways. We may also accept alternative payment methods (e.g., bank transfers or cryptocurrencies) at our discretion, subject to additional verification. All payments must be made in U.S. dollars (USD).
Name Matching Requirement: For security and fraud prevention, the name on the payment method (e.g., credit card) must match the name on the order and the delivery address. Orders with mismatched names may be held, canceled, or subject to additional verification at our discretion.
Order Verification:
- Orders Over $2,500: All orders exceeding $2,500 USD will be held for further verification to prevent fraud and ensure compliance with payment processor requirements. Verification may include, but is not limited to, contacting the cardholder, requesting government-issued identification, or confirming billing and shipping details with the issuing bank.
- Discretionary Verification: At our sole discretion, we may require verification for any order, regardless of amount, based on factors such as order history, payment method, or suspected fraudulent activity. Verification requirements may vary and could include additional documentation or confirmation of account details. Failure to provide requested information may result in order cancellation without notice.
Payment Authorization and Processing:
- All payments are subject to authorization by the issuing bank or payment provider. We reserve the right to decline or cancel orders if payment authorization fails or if we suspect fraudulent activity.
- Orders are not processed until full payment is received and verified. Upon successful payment, you will receive an order confirmation via email.
- In compliance with Visa and Mastercard’s chargeback prevention guidelines, we maintain detailed transaction records and may share necessary information with payment processors or authorities to resolve disputes or fraud investigations.
Pricing and Taxes: Prices are listed in USD and are subject to change without notice. You are responsible for any applicable sales taxes, duties, or fees imposed by federal, state, or local authorities. These charges, if applicable, will be displayed at checkout. Research Peptides is not responsible for additional costs incurred during shipping or delivery.
Chargeback Policy: By placing an order, you agree not to initiate unwarranted chargebacks with your payment provider. If you believe an order was processed in error, contact us at [email protected] to resolve the issue. Unjustified chargebacks may result in account suspension, collection actions, or reporting to payment networks, in accordance with Visa and Mastercard’s dispute resolution policies.
2. Shipping Terms
Shipping Restrictions: Research Peptides ships within the United States ensuring compliance with FDA regulations and domestic shipping laws. We do not ship to P.O. boxes, freight forwarders, or international addresses. All orders are processed and shipped via reputable, secure carriers (e.g., USPS, FedEx, UPS).
Name Matching for Delivery: The delivery address and recipient name must match the name on the order and payment method. This safeguard prevents misdelivery and aligns with high-risk merchant practices to reduce fraud and chargeback risks. Orders with mismatched delivery information may be held or canceled, and additional verification may be required.
Shipping Process:
- Orders are typically processed within 1–3 business days after payment verification, subject to product availability and verification requirements.
- Shipping times are estimates and not guaranteed, as delays may occur due to carrier issues, weather, or other unforeseen circumstances.
- You will receive a tracking number via email once your order ships.
Risk of Loss: Risk of loss and title for products pass to you upon delivery to the carrier. Research Peptides is not responsible for loss, damage, or theft during transit. We recommend contacting the carrier directly for issues related to delivery. In cases of non-delivery, you must notify us within 14 days of the order date for investigation, as outlined in our Terms and Conditions.
Refused or Undeliverable Orders: If an order is refused or undeliverable due to an incorrect address, mismatched recipient name, or other customer error, you are responsible for any additional shipping costs, return fees, or losses. We may attempt to contact you to resolve the issue, but unclaimed orders may be canceled without refund.
FDA Compliance for Shipping: All products are shipped in compliance with FDA regulations for research chemicals. Our products are labeled as “Research Use Only” and are not intended for human or veterinary use. You are responsible for ensuring that receipt and storage of our products comply with all applicable federal, state, and local laws, including FDA regulations under the Federal Food, Drug, and Cosmetic Act (FD&C Act).
3. Fraud Prevention and High-Risk Practices
Research Peptides adheres to industry-standard high-risk merchant practices to ensure secure transactions and compliance with Visa and Mastercard regulations, including:
- 3D Secure Authentication: Where applicable, we use Verified by Visa and Mastercard SecureCode to authenticate cardholder identity for online transactions.
- Address Verification Service (AVS): We verify billing addresses against cardholder information provided by the issuing bank to prevent unauthorized use.
- Card Verification Value (CVV): We require the CVV code for all card transactions to enhance security.
- Fraud Monitoring: Our systems monitor for suspicious activity, such as multiple orders, unusual payment patterns, or high-value transactions, triggering verification as needed.
- Data Security: All payment data is encrypted using SSL technology and stored in compliance with PCI DSS standards. We do not store full credit card information on our servers.
4. Returns and Refunds
- No Returns for Research Products: Due to the nature of research peptides, all sales are final. Returns are not accepted except for defective or incorrect products, as outlined in our Terms and Conditions.
- Defective or Incorrect Products: If you receive a defective or incorrect product, contact us at [email protected] within 7 days of receipt. We may issue a replacement or refund at our discretion, provided the product is returned in its original condition and packaging. Refunds, if approved, will be processed to the original payment method within 7–10 business days.
- Non-Delivery: Claims for non-delivery must be reported within 14 days of the order date. We will investigate and, if applicable, issue a replacement or refund, subject to carrier confirmation.
5. Contact Information
For questions, concerns, or support regarding shipping, payments, or verification, please contact us at:
Email: [email protected]
6. Governing Law
These Shipping and Payments Terms are governed by the laws of the State of Wyoming, USA, where CRG Consulting is registered, without regard to conflict of law principles. Any disputes arising from these terms shall be resolved exclusively in the state or federal courts located in Laramie County, Wyoming. You agree to submit to the personal jurisdiction of these courts.